Shipping policy

Shipping Policy

Order Processing Time
All orders are carefully processed and dispatched within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a automated email notification with your tracking number as soon as your package is on its way.

Shipping Rates & Estimated Delivery Times
We partner with international fulfillment logistics to deliver your orders safely. Estimated delivery times are as follows:

• Standard Shipping: 7–12 business days
• Free Express Shipping: 4–7 business days (Automatically applied to qualifying bundle orders)

Order Tracking
Once your package is dispatched, you will receive a tracking number via email. You can track your order status in real-time using our website or standard postal tracking services (e.g., USPS, Royal Mail, DHL). Please allow up to 24–48 hours for the tracking information to update in the carrier system.

Delays & Lost Packages
While we make every effort to deliver your order within the estimated timeframes, occasional delays may occur due to customs processing or local postal bottlenecks. If your tracking status has not updated for more than 10 business days, or if your order has not arrived within 20 business days, please reach out to us at support@getpickleflip.com and our support team will arrange a free reshipment or a full refund.

Frequently Asked Questions

What sizes do you offer and how do I choose? ∨

We offer 3 sizes:
• Size S (51 x 38 cm): Recommended for dogs under 4 kg or cats under 6 kg.
• Size M (61 x 45 cm): Recommended for dogs under 7 kg or cats under 8 kg.
• Size L (71 x 52 cm): Recommended for dogs under 11 kg, multiple cats, or larger breeds.

What materials are used and is it easy to wash? ∨

The bed is filled with premium, ultra-soft PP Cotton for high comfort and warmth. It is 100% Machine Washable on a gentle cycle for effortless cleaning.

Does the bed include a matching blanket? ∨

Yes! You can choose options that include a matching soft blanket in Christmas Red or Ethnic Blue for extra snuggly warmth during winter.

How long does shipping take and how is it delivered? ∨

Orders are processed within 24–48 hours and shipped via reliable carriers (USPS, DHL, or FedEx). Delivery to the US typically takes 7–12 business days, and full end-to-end tracking is provided for every order.

1000+ Happy Customers

My dog hasn't left this bed since the day it arrived. Best purchase I've made for her honestly.

Super soft and high quality! Washing it in the machine was very easy and it stayed just as fluffy.

Shipped super fast and both my cats fit in the Size L together perfectly. Highly recommend!

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Shipping policy

Loved by Pets Everywhere 🐾

Frequently Asked Questions

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Shipping policy

Loved by Pets Everywhere 🐾

Frequently Asked Questions

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